Call 911 For Emergencies
To access and download the 2020 PDF edition click here: Street Survival Guide 2020
Help Numbers
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CALL 211 24/7
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TEXT 211 8am-11pm
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BC211.CA 24/7
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TAPS:
(Together Against Poverty Society):
Income Assistance, Disability, Taxes,
Tenancy & Employment Advocacy
250-361-3521 -
Burnside Gorge Community Association
Family Services. 250-388-5251
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Victoria Youth Empowerment Society
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Nurse Line
Emergency Shelters
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Rock Bay Landing
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Salvation Army ARC
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Sandy Merriman House
250-480-1408
For women at risk/
experiencing homelessness,
including trans women, gender fluid
& non-binary people, 19+ -
Victoria Women’s Transition House
Crisis Line: 250-385-6611
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The Cridge Transition House
24hr Line: 250-479-3963 for self-identified women
Government Phone Numbers
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Ministry of Social Development & Poverty Reduction
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Residential Tenancy Branch
250-387-1602, HSRTO@gov.bc.c
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Office of Carole James, MLA Victoria-Beacon Hill
250-952-4211, 1084 Fort St Mon-Thurs 10-12:30 & 1:30-4pm. Assistance with advocat- ing/liaising with provincial government agencies and replacement ID
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BC Ombudsperson
250-387-5855, 2nd floor 947 Fort St
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Service BC
250-387-6121, Services for social development. Mon-Fri 7:30am-5pm.
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Service Canada Revenue Canada, Canada Pension Plan, Records of Employment, HST/GST etc.
1-800-622-6232, 1401 Douglas St.