Community Plan to End Homelessness in the Capital Region (2019-2024)

The 2019-2024 Community Plan to End Homelessness in the Capital Region is a reflection of the work of many partners including people with lived experience of homelessness, Indigenous serving organizations, community not-for-profit service organizations as well as representatives from government, businesses, and funders.

The on-the-ground experience of the homelessness serving sector as well as the perspectives of people with lived experience and Indigenous people helped inform the development of Five Key Community-Based Outcome Areas and their associated goals and objectives.

Five Key Community-Based Outcome Areas


Support Services (SS)

A. People experiencing homelessness will quickly and equitably receive the support they need over the course of their journey.
B. Support services agencies have the mandate and capacity to deliver the needed services.


Housing (HO)

A supply of accessible, appropriate, and safe housing, centered around the unique needs of individuals is available.


Advocacy & Awareness (AA)

Communities and neighborhoods are inclusive, empathetic, compassionate, and welcoming of people experiencing homelessness through advocacy and awareness that homelessness is something that impacts everyone in the community.


Prevention Support (PS)

People are prevented from becoming homeless.


Collaboration & Leadership (CL)

Leadership at all levels of community and government share a common sense of purpose and are effective collaborative, supportive, and inclusive.

The outcomes identified provided the platform for planning at the Community Planning Day on June 5, 2019. This collaboration was facilitated through a consensus-building process inclusive of all stakeholders. Representatives from service organizations, government, funders, and people with lived experiences (PWLE) came together to review the outcome areas both reflecting on the current situation and needs and plans for the future.