A change to online access in the MSD is having an impact on those in the greatest need trying to access services.
B.C. expects applicants for social services to access what they need by phone or computer, when many can afford neither and lack technological and literacy skills, says a Victoria anti-poverty group. The result is a denial of services by the Ministry of Social Development to people who need them most and are legally entitled to them, says Together Against Poverty Society and eight other anti-poverty organizations, which are calling on the B.C. Office of the Ombudsperson to investigate.
Read the article: Lack of access, tech know-how hurts poor applying for help: advocates
Source: Times Colonist