Below you will find copies of our Annual Reports, Business Plans, Community Plans and a variety of reports and resources.

Every year, the Coalition releases an annual report as a summary of the organization’s activities. Coalition objectives, activities, and results can be found in the Annual Report, as well as spotlights and retrospective insights on various Coalition initiatives.

2018/ 2019 Annual Report

2017/ 2018 Annual Report

2016/ 2017 Annual Report

2015/ 2016 Annual Report

2014/ 2015 Annual Report

2013/ 2014 Annual Report

2012/ 2013 Annual Report

2011/ 2012 Annual Report

2010/ 2011 Annual Report

2009/ 2010 Annual Report

2008/ 2009 Annual Report

Business Plans are a detailed summary of projects that will be undertaken in a given fiscal year and are intended to be companion documents to the 2016-2021 Coalition Strategic Plan and the Community Plan.

2018/2019 Business Plan

2017/ 2018 Business Plan

2016/ 2017 Business Plan

Community Plans are a summary of what the Coalition and our stakeholders are doing each year to bring positive change to the housing, health, and social service systems in the Capital Region.

2019-2024 Community Plan To End Homelessness

2018/ 2019 Community Plan Phase 2, Year 2

2017/ 2018 Community Plan Phase 2, Year 1

2016/ 2017 Community Plan Phase 1

Solving Homelessness in British Columbia’s Capital Region: A Community Plan (2012-2015)


The 2018 Greater Victoria Point-in-Time Count was a count of people in the Victoria CMA experiencing homelessness, in a single point in time. This data is important information for service planning and delivery in our region – it lets us know how much, and what kind of services are needed in our community.

Due to improved and extended outreach efforts, more voices were heard in the 2018 Point-in-Time Count. In collecting the data, this Point-in-Time Count placed and emphasis on hearing the voices of Indigenous people, youth, and seniors experiencing homelessness. The geographic scope of the count also expanded to include Sooke.

The Capital Regional District contracted the Community Social Planning Council (CSPC) to coordinate the count. The Point-in-Time Count was funded by the Government of Canada, through the Homelessness Partnering Strategy.

2018 Point-in-Time Count Details:

The Point-in-Time Count took place on Thursday March 15th, 2018 from 11:00 am to 11:59 pm Included:

      • people in emergency shelters and transitional housing
      • people who are sheltering out-of-doors (in tents, doorways, or vehicles)
      • people in public facilities (e.g., hospitals or correctional facilities) with no fixed address

A broad range of community agencies and partners worked together on the count, including:

  • local municipalities and the Capital Regional District
  • Island Health
  • homelessness service providers
  • local police services
  • other housing and social service agencies
  • people who have experienced homelessness

Learn more about the 2018 Greater Victoria Point-in-Time Count in the Everyone Counts: 2018 Greater Victoria Point-in-Time Count Report and Point-in-Time Count 2018 FAQs


The 2016 Greater Victoria Point in Time Count was the first Point in Time Count conducted in the region. Here is a technical and summary report of research findings:

2016 Greater Victoria Point in Time Count – Technical Report

2016 Greater Victoria Point in Time Count – Summary Report

In Crisis?:

If you require urgent emotional support, including having thoughts of suicide and other mental health issues, please call Vancouver Island Crisis Line: 1-888-494-3888.

Youth (under 25 years of age) may access for online emotional support.

For other resources, including shelter availability, visit